State Farm ® is announcing a more flexible way of working by introducing hybrid roles where employees will spend some time working in the office and some time working from home. This new approach enables State Farm to operate as efficiently as possible for the benefit of our customers, while providing a more flexible work environment for our current and future employees.
Most State Farm employees will be hybrid, which means they will continue to be assigned to a facility and will spend time working both at home and the office. Decisions will vary by business area, and leaders will work with employees to determine how much time they spend at each location. About 40,000 employees will be hybrid, and the remaining employees will be either remote or in-office. This is anticipated to begin in July.
We will continuously learn and adapt to this new way of working. How we move forward will be influenced by all we’ve learned and what best meets the needs of our customers, while at the same time accommodating company and employee interests.
From the outset of COVID-19, the vast majority of employees have worked from home , while a small number of essential workers remained in offices adhering to strict safety protocols. Our commitment to the health and safety of our employees is our priority as more people re-enter offices this summer.
The last year has accelerated many efforts already underway at State Farm – from new customer service solutions to digital technology. We're proud of how our workforce adapted to new ways of working, even while balancing personal challenges. With the strength of nearly 100 years behind us, we are looking to the future and finding even better ways to serve customers.