Philadelphia International Airport [PHL] — Ultimate Terminal Guide

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Philadelphia International Airport [PHL] — Ultimate Terminal Guide

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Key Takeaways

Philadelphia International Airport (PHL) is the 20th busiest U.S. airport, serving more than 32 million passengers in 2019. The airport is also a major hub for the country’s seventh-largest metropolitan area.

PHL is the primary hub in the Northeast for American Airlines, accounting for 65% of the airport’s flight operations, and is also a focus city for Frontier Airlines.

Quick Information

Airport: Philadelphia International Airport (PHL)
Terminals: 7 terminals — A-West, A-East, B, C, D, E, and F
Airport Address: 8000 Essington Ave., Philadelphia, PA 19153
Distance from downtown Philadelphia: Approximately 7 miles (11 km)
Website: phl.org
Phone Number: 215-937-6937
Destinations Served: 92 domestic and 27 international destinations
Number of Daily Flights: 300+
Flight Information: Departures and arrival information can be viewed online

PHL Terminal Map

Philadelphia International Airport Map

Airlines Operating From PHL

Philadelphia International Airport Route Map

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Airline

Terminal

Airline

Terminal

E (International arrivals at A-East)

Sun Country Airlines

PHL Airport Terminals

PHL consists of 7 terminals — A-West, A-East, B, C, D, E, and F. The terminals are connected in a line, so passengers can walk from Terminal A-West right through to Terminal F if they need to.

The airport is conveniently laid out so that all of the terminals are accessible from the road for curbside pick-up/drop-off and access to ground transportation, including SEPTA train stations (detailed information under Transport Options).

PHL has a unique layout in its positioning of departures and arrivals, in which most airports are usually situated on different floors of the same building. At PHL, departures is in the main terminal building and baggage claim is across the road.

This may encourage a good flow of passenger traffic, but can be a little inconvenient if you need to collect your luggage for an onward connection.

Terminal A-West

Philadelphia International Airport Terminal A West

A-West is the main international terminal for the likes of British Airways, Qatar Airways, and Lufthansa, but also operates some domestic flights.

The terminal has 13 gates numbered A14 to A26 which are situated on level 2. The international arrivals area (level 3) and baggage claim (level 1) is shared with Terminal A-East.

A-West has 2 security checkpoints — 1 at either end of the ticketing area on level 2 — and a good selection of shops and restaurants. Level 2 has a British Airways Galleries Lounge and Centurion Lounge for eligible passengers.

Hot Tip: We’ve detailed everything you need to know about the Centurion Lounge at PHL, including hours, amenities, restrictions, access, and how to make the most of your visit.

Terminal A-East

Philadelphia International Airport Terminal A East 1

Terminal A-East has it’s own ticketing area, bridge to parking garage A, and a SEPTA train station. International and domestic flights operate from Terminal A-East, and it shares its arrival facilities and baggage claim with Terminal A-West.

Ticketing is located on level 1 for American Airlines with 1 security checkpoint directly above.

A-East has 12 gates numbered A2 to A4, A6, A6a, A7, and A9 to A13 and several shops, restaurants, and cafes. Near gate A4, there is an American Airlines Admirals Club.

Terminals B and C

Philadelphia International Airport Terminal B-C

American Airlines operates flights from Terminal A-East and is the sole occupant of Terminals B and C for domestic and international flights. The terminals share a ticketing area and baggage claim and have 2 concourses — B and C.

The terminals have 2 security checkpoints above either end of the ticketing area that provide convenient access to Concourse B or C.

Outside of the secure area, 2 bridges lead to the Marriott Hotel and parking garages. Both bridges have SEPTA train stations for easy connections to the city.

Concourse B has 15 gates numbered B1 to B11 and B13 to B16, and Concourse C also has 15 gates numbered C17 to C31. Both concourses have a good selection of shops and restaurants, with more along the connector between the 2 concourses. The connector also has an American Airlines Admirals Club.

Terminal D

Philadelphia International Airport Terminal D

Flights throughout the U.S. and Canada operate from Terminal D, by Alaska, Air Canada, Delta, Spirit, Sun Country, and United. Ticketing is located on level 1 along with baggage claim across the ground transportation area.

Terminal D shares a security checkpoint with Terminal E, located within the connector between the 2 terminals.

Concourse D has 16 gates numbered D1 to D16, along with a good selection of bars, cafes, and a Delta Sky Club.

Terminal E

Philadelphia International Airport Terminal E

Frontier, JetBlue, Southwest, and Spirit operate from Terminal E’s 16 gates numbered E1 to E16. Ticketing is located on level 1, along with baggage claim across the ground transportation area.

A bridge connects the terminal to the parking garage, and from the bridge, passengers can access the SEPTA train station.

Terminal E shares a security checkpoint with Terminal D, in addition to a range of shops and restaurants in the terminal connector.

Terminal F

Philadelphia International Airport Terminal F

Terminal F has 37 gates numbered F1 to F9, F11 to F35, and F37 to F39, with American Eagle and Contour serving North American flights.

Terminal F has 1 security checkpoint on the same level (1) as the ticketing area, and this leads through to a concourse with gates F1 to F9.

2 other concourses branch off from the central concourse area, which also houses a good selection of shops and restaurants, along with an American Airlines Admirals Club.

Inter-terminal Transport

Terminal Shuttle Bus

Free shuttle buses operate between Terminals A-East and F and between Terminals C and F. These run inside the secure area, so there’s no need to re-clear security on arrival at the next terminal.

These are the locations of the shuttle stops:

Walking

PHL has a handy layout with all of the terminals accessible by foot. If you’re prepared to go the distance, then the walk from the 2 furthest points (Terminal A-West to Terminal F) is around 1.3 miles (approximately 30 minutes).

Passengers can freely walk between all terminals, which is particularly handy for long flight connections to make use of the facilities at another terminal.

Security and Customs at PHL

PHL’s security checkpoints are open during these hours:

If arriving on an international flight, passengers are required to pass through immigration, collect luggage, and clear customs before connecting to an onward flight.

Hot Tip: Want going through security to be less stressful? Explore our guide on how to easily get through TSA security.

TSA PreCheck

There are dedicated TSA PreCheck lanes at the Terminal C and D/E security checkpoints. Approved passengers can utilize this service for expedited security clearance.

Global Entry

There are Global Entry kiosks at PHL in the customs area of Terminal A-West (level 3).

If you have submitted your application and need to arrange an interview, PHL has a Global Entry Enrollment Center inside Terminal A-West. The opening hours are Monday to Thursday 1:30 p.m. to 9 p.m., and 1 p.m. to 5 p.m. on Saturday and Sunday (closed Fridays).

PHL also participates in Enrollment on Arrival, so if you are conditionally approved, you can complete your interview in the international arrivals hall daily from 12 p.m. to 8 p.m.

Hot Tip: Have more questions about Global Entry? Here’s a list of the most frequently asked questions about Global Entry along with our expert answers to help.

Mobile Passport

PHL accepts Mobile Passport Control for passengers entering the U.S. from an international flight.

On arrival at PHL, complete the New Trip section within the app and present your electronic receipt and passport to a CBP agent.

PHL Airport Lounges

PHL has 9 airport lounges, including a United Club and 3 Admirals Clubs, where passengers can purchase entry on the day of their flight. The other lounges are reserved for eligible passengers flying in premium cabins or with appropriate frequent flyer credentials.

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Lounge

Location

Opening Hours*

Day Pass Fee per Person**

Terminal A-East, between gates A4 and A6A

Sunday to Friday: 1:30 a.m. to 9:30 p.m.
Saturday: 6 a.m. to 9:30 p.m.

Terminal B/C connector, level 3 (entrance via escalator near food court)

Daily: 4:30 a.m. to 9:30 p.m.

Terminal F, above the food court on level 2

Daily: 7 a.m. to 8:30 p.m.

American Airlines Flagship Lounge

Terminal A-West, between gates A15 and A16

British Airways Galleries Lounge

Terminal A-West, near gate A14

Daily: 2:45 p.m. to 9:30 p.m.

Terminal A-West, near gate A14

Daily: 5:30 a.m. to 9 p.m.

Terminal D, in the D/E connector

Sunday to Friday: 4:15 a.m. to 7:00 p.m.
Saturday: 4:15 a.m. to 5:30 p.m.

Terminal C/D connector

Daily: 5 a.m. to 6 p.m.

USO Lounge (Free for Active Military)

Terminal E, near gate E1

Wed.: to Mon.: 6 a.m. to 6 p.m.

* Hours are subject to change without notice. Lounge access may be restricted at times due to capacity.
** Day Pass for any passenger. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs.

Hot Tip: Want access to lounges without paying the day-pass fee? Here are the best personal and business credit cards for complimentary airport lounge access.

Priority Pass Access

Priority Pass holders can use their membership to gain entry into Minute Suites for 1 hour with up to 3 guests in the same suite. Minute Suites is located in the secure area in the connector between Terminals A and B.

Priority Pass also includes access to Be Relax Spa in Terminal C near gate C18.

Guests can choose 1 of the following treatments:

Hot Tip: Find out more about Priority Pass memberships as well as the best credit cards for complimentary Priority Pass access.

Airport Dining and Drinks at PHL

PHL has 75 restaurants, cafes, and food stations, and almost all of these are located in the gate areas leaving minimal choice outside of security.

See the range of restaurants available and their locations on the airport website.

PHL Airport Wi-Fi and Charging Stations

There is free Wi-Fi available throughout Philadelphia International Airport provided by AT&T.

Charging Stations: Charging stations are located throughout all terminals, many with Power Up at PHL branding.

Hot Tip: Not every airport has free Wi-Fi, so you may want to bring your own when not flying through PHL. Here are the best mobile Wi-Fi hotspots, so you’re never disconnected!

PHL Airport Lost and Found

For items lost in the terminals, restrooms, shops, and restaurants, passengers can contact PHL’s lost and found department located in the communication center between Terminals C and D (open 8 a.m. to midnight). The office can also be contacted by calling 215-937-6888 or emailing lostandfound@phl.org.

For items lost on an airplane or at a departure gate, you must contact the relevant airline. Email TSA at PHLlostandfound@tsa.dhs.gov for items lost at security.

Additional Airport Information

Information Services

Staffed information desks can be found throughout the airport. Assistance (including paging services) is also available by calling 215-937-6937.

Children’s Play Areas

PHL has a children’s play area in Terminal A-East, just as you come through security, though it is currently closed for renovations. PHL ranks among the top most kid-friendly U.S. airports offering airport entertainment such as magicians and caricaturists and a summer-long entertainment program called Just Plane Fun.

Hot Tip: If you’ll be spending some time in Philadelphia, check out these fun kid-friendly things to do.

Baby Facilities

PHL has 4 Mamava nursing pods in the following locations:

Traveling With a Pet

Unfortunately, PHL doesn’t rank as one of the top pet-friendly U.S. airports, but there are plenty of pet relief areas located in every terminal:

Inside the secure area:

Outside the secure area:

Duty Free

PHL has 5 duty free shops located in Terminals A-East, A-West, and D. These can be found in the following locations:

Smoking Areas

Designated smoking areas are located curbside outside of every terminal. No smoking is permitted inside of the terminals.

Prayer

A quiet room is located in the D/E connector for passengers of any faith to reflect, meditate, or pray.

Money

ATMs are located in every terminal and can be found in the following locations:

Luggage Storage

There are no luggage storage facilities at PHL.

Important PHL Phone Numbers

General Inquiries: 215-937-6937

Automated Flight Info: 800-PHL-GATE

Airport Parking: 215-683-9842

Lost and Found: 215-937-6888

Travel to and From PHL

Transport Options

PHL has 3 main roads that run through the airport — the south transportation road, arrivals road, and departures road. Organized transport departs and arrives from either the south transportation road or the arrivals road in designated zones, which are well-signposted at the airport:

Ground Transportation Pick-up Zones